Get control of service reports and service agreements

Tired of searching for reports in your email inbox? With the AI inbox, all service reports and agreements are collected, read and organised, so you always have an overview and never miss a deviation.
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Streamline the process from receipt to follow-up

From the moment a service report is received in the AI inbox, Propely helps you read, classify and structure the content. Deviations and tasks are suggested, so you can easily make decisions and approve. You retain control, while large parts of the process are streamlined.

Customised workflow with your suppliers
Propely is built to work seamlessly with the suppliers you already use. Reports are received directly via email, regardless of format. You don't need to ask your supplier to change the way they work.

Less work. More control.

How Propely helps you with service agreements and service reports

One centralised inbox for service reports

All service reports are sent to one dedicated email address. You avoid losing documents in inboxes or searching across different systems, and everything is automatically collected on the correct property and service agreement.

AI analyses and extracts key information

The system reads and understands the reports for you. Supplier, person responsible, date, content and key findings are automatically identified and structured correctly in the FM system without manual processing.

Automatic identification of deviations

Deviations are detected directly in the service reports and further actions are suggested so you can easily make decisions and approve. These are assigned to the right responsible party so follow-up happens quickly and is not left unresolved.

Supplier follow-up

Get full control of your suppliers and what they actually deliver. You can easily follow up work, responsibilities and history, and ensure agreements are fulfilled across properties and portfolios.

Monitoring and alerts for deliveries

See which service reports have been received and which are missing, so you can follow up with suppliers before it creates problems.

Buildings ready for technical due diligence

All service documentation is stored in a structured manner in accordance with NS3451 and NS3456. Your properties are always up to date and ready for review, without time-consuming collection of documentation.

Kundehistorie med Ragde Eiendom - setter leietakerne først med Propely

Service reports and service agreements are an important part of FM documentation.

Without structure and control, the risk of missed follow-ups and deviations increases. With Propely, you get updated, traceable and accessible documentation that provides a better basis for decisions and reduces risk.

Use AI to handle service reports

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From the first steps to full control.

We will help you along the way

"We see great value in Propely’s AI tools, which give us better handling of incoming service reports and deviations from external parties. The AI functionality helps structure and sort information efficiently, making it easier to follow up and delegate tasks within the organisation. It also makes it easier to delegate deviations directly to our service partners, so that the right measures are put in place quickly and effectively."
Bilde av person som deler et sitat om bruken av Propely.
Christer Trældal
Property Manager and Project Manager, Eco Forvaltning
"After conversations with several of our customers, it became clear that managing service agreements and reports was a manual, time-consuming and repetitive process. That was when we realised that this kind of task would be perfect to structure for a machine."
Bilde av person som deler et sitat om bruken av Propely.
Steinar Seim
Co-Founder and CGO, Propely

Ready to get control of your service reports?

See how Propely automates the handling of service reports and gives you a full overview of service agreements, deviations and deliveries.
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