Propely MCP is an integration that allows AI agents to connect directly to Propely and read data from your FM system. MCP stands for Model Context Protocol and is an open standard developed to give AI tools access to external systems in real-time.
With Propely MCP, you can ask an AI assistant questions that knows your buildings, the deviations recorded, and your entire operational history, and get answers in seconds.
Propely MCP gives AI agents access to property data, tasks, deviations, and FM documentation. It makes it possible to replace manual processes with simple queries. Here are some examples of the possibilities when using Propely MCP:
Automatically generate status reportsAsk the AI assistant to create a status report across your entire portfolio, tailored to whether the recipient is a technical operations manager or an owner, without manually compiling data. You can specify the time period, property, or type of activity, and get the answer presented clearly and structured in seconds.
Search FM documentation with free textAsk questions like "which deviations have been open for more than 30 days?", "which tasks are missing an assignee?" or "what happened at Storgata 10 in the last six months?" and get structured answers directly from the system without manually clicking through the FM system.
Quality Assurance of O&M DocumentationLet the AI assistant review the documentation and identify what is missing, such as fire documentation, maintenance history, technical data sheets, service agreements, and more. This can be particularly useful before handovers, audits, insurance reviews, or regulatory checks, where deficiencies can have direct consequences.
Identify patterns and relationships across the portfolioFind out which supplier generates the most deviations, which buildings are most expensive to operate, and whether case processing times have improved or worsened over time. This is insight that previously required manual extractions and spreadsheets, but is now available in a single query.
Prepare meetings and presentationsAsk the AI assistant to summarize the status for a specific property or the entire portfolio before an owner's meeting, board meeting, or tenant dialogue. You get a structured basis without spending time extracting and compiling data from different parts of the system.
Follow up on deadlines and due datesAsk what is due this month, which maintenance tasks are approaching their deadline, or which service agreements are expiring soon, and get a prioritized overview immediately.
Propely MCP is supported by Claude (Pro, Max, Team, and Enterprise) and ChatGPT (Plus, Pro, Team, Enterprise, and Edu). The connection is set up once and is available on desktop, web, and mobile.
Yes. Propely MCP is built with security at its core:
Propely MCP is available to all active Propely users. You don't need a special license, just a paid plan with Claude or ChatGPT.
Operations personnel in commercial real estate spend a lot of time searching for information. Propely MCP reduces this time by making property management (FM) data even more searchable and accessible. This leads to shorter response times for owners and tenants, fewer things falling through the cracks, and property management documentation that is actually kept up-to-date.
Propely MCP is under active development, and the opportunities ahead are significant. What is currently a powerful reading tool will eventually evolve into a full-fledged AI agent that not only retrieves and analyzes data but also acts on your behalf.
This means that in the future, you will be able to create tasks, send notifications to the operations manager, and update statuses directly from the conversation based on the AI's recent review. From "which deviations are older than 14 days?" to "create a task for the operations manager for all deviations older than 14 days" in one continuous workflow.
As more tools are connected, Propely MCP will also be able to coordinate across systems, for example, with calendars, email, accounting data, or tenant platforms. This opens up scenarios where the AI assistant not only reports that a service agreement is expiring but automatically suggests renewal, identifies the correct supplier based on history, and sets up a follow-up task.
For property managers, this represents a fundamental shift: from spending time retrieving and compiling information, to spending time making decisions. The use of MCP marks the beginning of a development where the FM system is no longer a place you visit to find answers, but a system that actively helps you operate more effectively.